The team behind
KOKAJ
Over 20 years on Munich’s streets. No call center, no corporation – people who know what is at stake when the phone rings.
There are moments when you can no longer keep driving. The car won’t start. The tire is gone. You are on the hard shoulder of the A9, it is half past one at night, and you don’t know what to do next. That is exactly the moment we exist for.
Behind KOKAJ there is no anonymous company, no franchise system, no call center somewhere in Germany. Behind KOKAJ there is a well-rehearsed team that has been out on Munich’s streets together for over twenty years. In that time we have seen more breakdowns, accidents and recoveries than most people see in an entire working life.
What we do sounds simple: we come when you need us. But behind that are twenty years, countless nights on the hard shoulder and the deep conviction that whoever calls needs, in that moment, someone they can trust. Earning that trust – that is what drives us.
We explain what we are doing. We tell you when we will be there – and we keep that promise. Not because we have to. But because our name is on the line.
We know Munich like the back of our hand. Every tight underground garage in Bogenhausen. Every breakdown lane on the A8 toward Salzburg. Every back road through Schwabing when the main street is jammed. This knowledge of the city is no small thing – it means we reach you faster than any team that only knows the city from a navigation system.
Anyone who calls us speaks directly with someone who knows what they are doing – and who decides right away. No transferring. No “let me check on that”. Just: where are you? We’re on our way.
Our Principles
Values we don’t write down because we have to write them down – but because we live by them every single day.
24/7 – no exceptions
There are no breaks. We are reachable whenever you need us – in the middle of the night, on Christmas Eve, in a snowstorm. Anyone stranded on the motorway at three in the morning should reach someone who helps and does not put them off.
Your car – our respect
Every vehicle we handle, we treat as if it were our own. Whether a 30-year-old compact or a Maserati – carefully fastened, safely transported, without a single extra scratch.
We speak plainly
Anyone who calls us gets an honest answer – no excuses, no stalling. We tell you what we can do. We tell you when we will be there. And we do what we say. That is not something special; that is our standard.
Experience you can feel
Over 20 years on Munich’s streets. Every tight underground garage, every breakdown bay, every back road – we know this city like few others. That experience means shorter waiting times, calmer nerves and a feeling of being in good hands.
Direct – no call center
Anyone who calls us speaks right away with someone who actually makes the decisions. No transferring, no hold-queue system. You describe the situation once – and get a clear answer.
Fully equipped
Our vehicles are equipped for all common cars, SUVs, vans and motorcycles. Flatbed, winch, securing straps, jump starters – we come to help, not to have to make a second trip.
Us in Action
Selected impressions from our daily work on Munich’s streets.
Why customers choose KOKAJ
There are more towing services in Munich than you might think. And yet people call us again and again – not because we run the loudest advertising. But because the first time we worked in a way that made them never want to call anyone else.
That is the promise behind every job: you call, we come. We handle your vehicle with care. We are honest, direct and friendly – even when it is half past three in the morning and you have been waiting on the hard shoulder for an hour. And when we are done, you are glad it was us who came – and not someone else.
„Ein Anruf – und innerhalb von gerade mal 15 Minuten war Hilfe da. Der Fahrer war extrem freundlich, ruhig und absolut professionell."– reza ahmadi, Google-Bewertung 5★
This feedback motivates us – every day. It shows us that what we stand for together gets through. That reliability stands out. That honesty is remembered. And that a towing service can be more than a phone call and a phone number.
KOKAJ is our name. But what stands behind it, you feel on the very first call: someone picks up. Someone listens. And we come.
Sehr netter und kompetenter Abschleppdienst. Habe da angerufen und die sind sofort rangegangen. Alles abgesprochen, waren sehr schnell bei mir und der Transport hat auch super ohne Komplikationen geklappt. Sollte ich wieder einen Abschleppdienst benötigen, werde ich mich wieder bei Herrn Kokaj melden
Ich kann den Abschleppdienst Kokaj wirklich nur weiterempfehlen! Ich hatte mitten in der Nacht eine Panne auf der Autobahn und war komplett aufgeschmissen. Ein Anruf – und innerhalb von gerade mal 15 Minuten war Hilfe da! Der Fahrer war extrem freundlich, ruhig und absolut professionell. Man hat sofort gemerkt, dass er genau weiß, was er tut. Mein Fahrzeug wurde schnell und sicher verladen, und ich wurde die ganze Zeit über transparent informiert. Gerade in so einer Stresssituation ist es Gold wert, jemanden zu haben, der nicht nur schnell da ist, sondern auch menschlich top drauf ist. Genau das war hier der Fall.
Absolut empfehlenswert! Sehr freundlicher und professioneller Abschleppdienst. Die Hilfe kam schnell, alles lief unkompliziert und zuverlässig ab. Man merkt direkt, dass hier Wert auf einen guten Kundenservice gelegt wird
Call now
No form, no waiting, no call center. You describe the situation – we come.